Poll: In your opinion, how important is it to physically meet potential clients?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Jun 28

This forum topic is for the discussion of the poll question "In your opinion, how important is it to physically meet potential clients?".

View the poll results »



 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 19:55
Member (2007)
English to Portuguese
+ ...
Not important at all Jun 28

Except for sworn translations (which since I moved back to Portugal in 2015 I only do 3 or 4 per year), in more than 40 years in the business I have only met 3 clients in person.

neilmac
Zea_Mays
 
Enrico Zoffoli
Enrico Zoffoli  Identity Verified
Italy
Local time: 20:55
Member (2013)
German to Italian
+ ...
Not important at all Jun 29

In fact, not having to do that is one of the cool things about this job.

neilmac
B&B FinTrans
Zea_Mays
Rachel Waddington
Alex Lichanow
Christine Andersen
Iulia Parvu
 
Alex Lichanow
Alex Lichanow
Germany
Local time: 20:55
Member (2020)
English to German
+ ...
Not at all Jun 29

I am yet to meet any of my clients in person and it has never been necessary for my business.
One of my existing clients insists on monthly Google Meets to discuss each month's jobs in detail, so I do get to hear her regularly, but we don't even use cameras in those Meets. That is pretty much the closest "personal" contact I have ever had.


 
Very useful, I would think Jun 29

As I’ve said here many times before, meeting clients in person is the best marketing you can do, because they then remember you and are more likely to treat you as a human being rather than a “resource”. However asocial we might be collectively, it’s always nicer working with a person than a machine.

That said, I’ve never met a potential client, only existing ones.


Christine Andersen
Kay Denney
Simon Turner
Kevin Fulton
Rachel Waddington
Rita Translator
 
Christine Andersen
Christine Andersen  Identity Verified
Denmark
Local time: 20:55
Member (2003)
Danish to English
+ ...
Communicating by e-mail is much easier! Jun 29

I did actually meet a couple of my best clients, when we worked for the same agency. They are Norwegians, and I can read Norwegian without trouble, but guiding them round a small Danish town was quite another matter! We resorted to speaking English, which worked, of course, but was not the same. Danish and Norwegian look very similar on paper, but we have real trouble understanding each other's spoken language.

It is often a pleasure to meet clients at seminars or other gatherings,
... See more
I did actually meet a couple of my best clients, when we worked for the same agency. They are Norwegians, and I can read Norwegian without trouble, but guiding them round a small Danish town was quite another matter! We resorted to speaking English, which worked, of course, but was not the same. Danish and Norwegian look very similar on paper, but we have real trouble understanding each other's spoken language.

It is often a pleasure to meet clients at seminars or other gatherings, and it may be a good way to find new clients, but for me, it is not an important part of the business relationship.

What if they discover that I'm really a grumpy old woman, not that charming person I try to project in my mails?
Collapse


Maria Teresa Borges de Almeida
Chris Says Bye
Rachel Waddington
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 20:55
Member (2009)
English to Croatian
+ ...
Very much a resource Jun 29

One can very much be treated like a resource even in person, it doesn't change anything. For instance, I had interpreting projects where a decision maker who hired me by email never appeared in the physical world during the project, they had people working for them (who did not have the power to assess me). So, did it change anything? Not at all.

IMO not very important. I met some clients in person but that didn't make them a particularly better client than others.

... See more
One can very much be treated like a resource even in person, it doesn't change anything. For instance, I had interpreting projects where a decision maker who hired me by email never appeared in the physical world during the project, they had people working for them (who did not have the power to assess me). So, did it change anything? Not at all.

IMO not very important. I met some clients in person but that didn't make them a particularly better client than others.



[Edited at 2024-06-29 09:45 GMT]
Collapse


Kay Denney
Chris Says Bye
 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 20:55
French to English
. Jun 29

It's maybe not necessary to meet PMs from agencies. But with my direct clients, it's much better when I do actually meet them. I can get a better feel for them as artists.
This may not be the case when you're translating technical stuff, but definitely in the arts it's important.


Lingua 5B
Chris Says Bye
Rachel Waddington
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: In your opinion, how important is it to physically meet potential clients?






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »