Forums about proz.com » Poll Discussion »
Poll: Do you ever offer clients complementary services to increase profitability?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Aug 3

This forum topic is for the discussion of the poll question "Do you ever offer clients complementary services to increase profitability?".

View the poll results »
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 16:33
Member (2007)
English to Portuguese
+ ...
Other Aug 3

The term «complementary services» reminds me of hotels and I don’t offer welcome drinks or free spa sessions. More to the point, as I said some days ago (a similar poll) the services I offer besides translation were mainly requested by my clients and they actually have a positive impact on what I earn, but initially the idea behind them wasn’t exactly increasing profitability…

Chris Says Bye
Philip Lees
P.L.F. Persio
Agneta Pallinder
 
Chris Says Bye
Chris Says Bye
Extras Aug 4

I guarantee a happy ending every time, but the French maid outfit is extra.

Baran Keki
Philip Lees
P.L.F. Persio
Maria Teresa Borges de Almeida
Edith van der Have
Kay Denney
 
IrinaN
IrinaN
United States
Local time: 10:33
English to Russian
+ ...
Me kinda curious Aug 4

Comple or Compli? For some reason, my colleagues leaned toward the Compli meaning.

*Complimentary means expressing a compliment or favorable. It can also mean free in reference to items or services provided as a courtesy.

Complementary refers to enhancing or emphasizing the qualities of another person or thing.*

So, Compli means freebies to butter up a client in hopes of better grip on him and more work. May be considered one of the ways "to increase prof... See more
Comple or Compli? For some reason, my colleagues leaned toward the Compli meaning.

*Complimentary means expressing a compliment or favorable. It can also mean free in reference to items or services provided as a courtesy.

Complementary refers to enhancing or emphasizing the qualities of another person or thing.*

So, Compli means freebies to butter up a client in hopes of better grip on him and more work. May be considered one of the ways "to increase profitability."

Complementary is not free. It's a sale of additional services for a price on top of the original product, also called Upsell. Say, help with marketing or media research in the target country, if a translator is local.

Profitability would be highly dependent on the return on time investment vs pay for the words translated over the same time interval. Grab your abacus first:-)

Not worth it, methink.

Can the originator clarify the question please? ▲ Collapse
 
Ana Moirano
Ana Moirano
Local time: 12:33
SITE STAFF
Comple or Compli? Aug 5

IrinaN wrote:

Comple or Compli? For some reason, my colleagues leaned toward the Compli meaning.

*Complimentary means expressing a compliment or favorable. It can also mean free in reference to items or services provided as a courtesy.

Complementary refers to enhancing or emphasizing the qualities of another person or thing.*

So, Compli means freebies to butter up a client in hopes of better grip on him and more work. May be considered one of the ways "to increase profitability."

Complementary is not free. It's a sale of additional services for a price on top of the original product, also called Upsell. Say, help with marketing or media research in the target country, if a translator is local.

Profitability would be highly dependent on the return on time investment vs pay for the words translated over the same time interval. Grab your abacus first:-)

Not worth it, methink.

Can the originator clarify the question please?


Hi,
The intended meaning is complementary (Upsell), as you explained.
Thanks!

Ana
Member Services
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: Do you ever offer clients complementary services to increase profitability?






CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

Buy now! »
Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »