How do you block a user on ProZ?
Thread poster: Traductrice PRO
Traductrice PRO
Traductrice PRO  Identity Verified
Canada
Local time: 16:24
Member (2014)
French to English
+ ...
Apr 1, 2022

I am being harassed by a user whom I wish to block my profile from. Please advise.

 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Portugal
Local time: 21:24
Danish to English
+ ...
Here Apr 1, 2022

You can block profile emails here: https://www.proz.com/?sp=ef . You get there by hovering above your name upper right, then clicking on Profile mail settings.

It would also be a good idea to report the user to support at https://www.proz.com/support?mode=ask , as this is obviously a violation of the
... See more
You can block profile emails here: https://www.proz.com/?sp=ef . You get there by hovering above your name upper right, then clicking on Profile mail settings.

It would also be a good idea to report the user to support at https://www.proz.com/support?mode=ask , as this is obviously a violation of the site rules.
Collapse


Mr. Satan (X)
Maria Teresa Borges de Almeida
P.L.F. Persio
ATIL KAYHAN
expressisverbis
Matthias Brombach
ahartje
 
Mr. Satan (X)
Mr. Satan (X)
English to Indonesian
Oh no... Apr 1, 2022

Is that you, Anon?

P.L.F. Persio
expressisverbis
 
ATIL KAYHAN
ATIL KAYHAN  Identity Verified
Türkiye
Local time: 23:24
Member (2007)
Turkish to English
+ ...
Sorry to learn Apr 1, 2022

I think you should definitely report the user to ProZ admins/moderators, citing the specific occasions you have been harassed. And also block the user.

expressisverbis
P.L.F. Persio
Mr. Satan (X)
Dalia Nour
Kay Denney
Maria Teresa Borges de Almeida
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 23:24
English to Russian
Tips from mods Apr 1, 2022

When I experienced this problem, proz moderators helped resolve it. Below is what they suggested (and it worked perfectly for me):

I noticed that you mentioned receiving harassing messages through your ProZ.com profile. ... I wanted to let you know that clicking the "Unsolicited advertising? Spam? click here: http://www.proz.com/?sp=ef&report_spam= " at the bottom of the message cr
... See more
When I experienced this problem, proz moderators helped resolve it. Below is what they suggested (and it worked perfectly for me):

I noticed that you mentioned receiving harassing messages through your ProZ.com profile. ... I wanted to let you know that clicking the "Unsolicited advertising? Spam? click here: http://www.proz.com/?sp=ef&report_spam= " at the bottom of the message creates an automatically-generated support request that allows us to identify and block these harassers.

Additionally, I want to let you know that you can set up your profile messages to only accept messages from logged-in site users. While legitimate offers may occasionally come from non-logged-in visitors, a great majority of these messages are spam: https://www.proz.com/?sp=profile&sp_mode=settings&sp_submode=ef

As long as you don't check "Do not vet any messages sent to me via my profile", the messages sent to you will be scanned by the system for words and phrases commonly associated with online scams and other identifying flags. ProZ.com paying members also have access to the option "I want staff to vet all messages sent to me via my profile".



[Edited at 2022-04-01 20:21 GMT]
Collapse


expressisverbis
ATIL KAYHAN
P.L.F. Persio
Mr. Satan (X)
Dalia Nour
TonyTK
Maria Teresa Borges de Almeida
 
P.L.F. Persio
P.L.F. Persio  Identity Verified
Netherlands
Local time: 22:24
Member (2010)
English to Italian
+ ...
Does this work with ProZ.com messages as well? Apr 7, 2022

I've just received this message by a ProZ.com member:

Son of a bitch
Too bad there is no vaccine against stupidity.


I'm a lady, by the way, in case that keyboard warrior's reading. How can I report this?

[Edited at 2022-04-07 13:26 GMT]


Tom in London
Matthias Brombach
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Portugal
Local time: 21:24
Danish to English
+ ...
https://www.proz.com/support?mode=ask Apr 7, 2022

P.L.F. Persio wrote:

I've just received this message by a ProZ.com member:

Son of a bitch
Too bad there is no vaccine against stupidity.


I'm a lady, by the way, in case that keyboard warrior's reading. How can I report this?


https://www.proz.com/support?mode=ask

Outrageous. I hope that account is deleted.


P.L.F. Persio
Stepan Konev
expressisverbis
Matthias Brombach
Rachel Fell
 
P.L.F. Persio
P.L.F. Persio  Identity Verified
Netherlands
Local time: 22:24
Member (2010)
English to Italian
+ ...
Thanks for your help, Thomas Apr 7, 2022

In the meanwhile, I've reported the message as spam.

Tom in London
Matthias Brombach
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Portugal
Local time: 21:24
Danish to English
+ ...
Abuse Apr 7, 2022

P.L.F. Persio wrote:

In the meanwhile, I've reported the message as spam.


It should really be reported as abuse, as it's much worse than spam.


expressisverbis
P.L.F. Persio
Apolonia Dermit
Matthias Brombach
Judith Noll
 
P.L.F. Persio
P.L.F. Persio  Identity Verified
Netherlands
Local time: 22:24
Member (2010)
English to Italian
+ ...
You're absolutely right Apr 7, 2022

I have, and I've been promptly helped.

Thomas T. Frost wrote:

It should really be reported as abuse, as it's much worse than spam.



[Edited at 2022-04-08 08:39 GMT]


Tom in London
expressisverbis
polishedwords
 
Matthias Brombach
Matthias Brombach  Identity Verified
Germany
Local time: 22:24
Member (2007)
Dutch to German
+ ...
Forgotten comma Apr 7, 2022

I had the same experience today and from the same person (so I was told):



Männer, die Angst vor einer Erkältung mit 99,98 % Überlebenschance haben sind komplette WEICHEIER.



Translation: "Men who are afraid of catching a cold with 99.98% chance of survival are complete WUSSIES."

What worried me the most was the forgotten comma. Disgusting. Clearly a SPAM, this time not from Gaza.


expressisverbis
P.L.F. Persio
 
expressisverbis
expressisverbis
Portugal
Local time: 21:24
Member (2015)
English to Portuguese
+ ...
It is shameful! So sorry about that, Persio! Apr 7, 2022

P.L.F. Persio wrote:

I've just received this message by a ProZ.com member:

Son of a bitch
Too bad there is no vaccine against stupidity.




In the last few days, I have seen nothing but very unpleasant and nasty things: people hiding behind a screen and insulting members via private messages and anonymously, others being offensive in public, threads that are being deleted/closed day by day, Kudoz awarded within minutes without waiting for the 24 hours and support tickets sent that are not answered or are ignored.
This, among other things... now I ask myself: is this a community of professionals? Because I'm starting to think I don't fit in here. Am I the only one who feels this way?
I do really expect that member gets what he or she deserves.
I think Proz has seen better days... and it's time to do something urgently.


Matthias Brombach
Becca Resnik
 
Lucia Leszinsky
Lucia Leszinsky
SITE STAFF
Abuse must be reported to staff or moderators Apr 8, 2022

Hello all,

As Thomas and Atil suggest, messages that are not in line with site rules must be reported to site staff or moderators. If the message is a spam/scams/phishing message received via profile mail, you can automatically report it by using the corresponding links at the bottom of the message.

For the case you mention, Porzia, since you reported the message you quote to site staff already, appropriate action has been taken. In your case, Lovenah, you can block use
... See more
Hello all,

As Thomas and Atil suggest, messages that are not in line with site rules must be reported to site staff or moderators. If the message is a spam/scams/phishing message received via profile mail, you can automatically report it by using the corresponding links at the bottom of the message.

For the case you mention, Porzia, since you reported the message you quote to site staff already, appropriate action has been taken. In your case, Lovenah, you can block users so that they cannot contact you via profile mail by adding them to a block list: https://www.proz.com/?sp=profile&sp_mode=settings&sp_submode=ef . Also, if messages from this user violate site rules, please submit a support request with a copy of the message(s) so that staff can take action, http://proz.me/abuse

Since I see that some posts have drifted from the posted topic, I will lock the thread now. But, please, feel free to contact me or support staff if you need any further assistance.

Have a nice weekend!

Lucia
Collapse


P.L.F. Persio
expressisverbis
Matthias Brombach
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

How do you block a user on ProZ?






Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

Buy now! »