Professional Arabic - English and English - Arabic translator with 11 years of experience. B.A. in Translation and certification from Egyptian Translators Association.

My Refund Policy:
I will provide a refund to the Client in respect of the affected Services if:
a. Non–Delivery of Translation: the electronic translation is not delivered to the Client after 2 Working Days from the delivery date specified in the Accepted Quote, provided that no refund will be made if the Client has not provided all required information to me, as requested in a timely manner;
b. Translations not-as-required: the Deliverables as supplied to the Client are significantly different from the deliverables required by the Client as specified in the Accepted Quote (for example, the Deliverables are in the wrong target language); or
d. Translations contain gross errors: the Deliverables contain gross errors, provided that the Client must first, within the stipulated period (3 days), request revisions to correct any such errors and identify the errors in the Deliverable. If errors are identified or revisions are requested after the stipulated period, the Client will not be eligible for any refund.