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English to Chinese: Summary of Notice of Privacy Practices General field: Medical Detailed field: Law (general)
Source text - English CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. (CareFirst) are committed to keeping the financial and protected health information of members private. Under the Gramm Leach Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we are required to have policies and procedures in place to protect your financial and protected health information, whether oral, written or electronic. Additionally, we are required to send our Notice of Privacy Practices to members of fully-insured groups only. The notice outlines the uses and disclosures of your financial and protected health information, the individual's rights and our responsibility for ensuring the privacy of your information.
To obtain a copy of our Notice of Privacy Practices, please visit our website at www.carefirst.com or call the Member Services number on your ID card. Members of self-insured groups should contact their Human Resources department for a copy of the company's Notice of Privacy Practices. If you don't know whether your employer is self-insured, please contact your Human Resources department. CareFirst _sends the Notice of Privacy to all policyholders upon enrollment.
Below is a brief summary of our Notice of Privacy Practices.
Our Responsibilities
We are required by law to maintain the privacy of your financial and protected health information and to have appropriate procedures in place to do so. We are also required to notify you following a breach of
your unsecured protected health information. In accordance with the federal and state privacy laws, we have the right to collect, use and disclose your financial and protected health information for payment activities and health care operations as explained in the Notice of Privacy Practices.
Personal contact information and phone number including mobile number, may be used and shared with other businesses that work with CareFirst to administer and/or provide benefits under this plan and to notify members about treatment options, health related services and/or coverage options.
Where permitted by law, we may disclose your financial and protected health information to the plan sponsor/employer to perform plan administration functions. We also may disclose protected health information for national priority purposes.
For most purposes other than those described in this summary, a valid authorization from you is required before we may use or disclose your financial and protected health information.
Your Rights Regarding Protected Health Information
You may request in writing the following rights:
Request a copy your protected health information pertaining to your medical record contained in the designated record set;
Request that we restrict the protected health information we use
or disclose about you for paymen or health care operations;
Request that we communicate with you regarding your information in an alternative manner or at an alternative location if you believe that a disclosure of all or part of your protected health information may endanger you;
Request that we amend your information if you believe that your protected health information is incorrect or incomplete;
Request an accounting of disclosures of your protected health information that are for reasons other than payment or health care operations.
Inquiries and Complaints
A member may complain to CareFirst if the member believes that CareFirst has violated his/her privacy rights. A member also may file a complaint with the Secretary of Health and Human Services.
If you have a privacy-related question, please contact the CareFirst Privacy Office toll free at 800-853-9236 .
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