Glossary entry (derived from question below)
English term or phrase:
write off a problem
French translation:
estime que l'incident est résolu/juge le problème résolu
Added to glossary by
Anne Patteet
Sep 21, 2007 01:54
16 yrs ago
English term
Well-researched and on time.
Native in: French
Works in: English to French, Spanish to French, French to Spanish, and 1 more.
write off a problem
English to French
Other
Idioms / Maxims / Sayings
"Within the Service Level Agreement (SLA) they’ve agreed upon with the business, FCG’s Tier III systems must be brought back online within 8 hours. Since the problem began at 2:15am and was resolved prior to 10:15am, IT sees the problem as within the scope of its SLA and ***writes off*** the problem as fixed to agreed-upon standards."
Je ne trouve pas qu'annuler, effacer, ignorer ou supprimer convienne ici, je n'arrive pas à retrouver le terme adéquat... Merci d'avance!
Je ne trouve pas qu'annuler, effacer, ignorer ou supprimer convienne ici, je n'arrive pas à retrouver le terme adéquat... Merci d'avance!
Proposed translations
(French)
Proposed translations
+2
3 hrs
Selected
estime que l'incident est résolu
"l’incident s’est produit une seule fois et MySQL informe l’entreprise .... Signalisation progressive en rapport avec la résolution de l'incident par le ..."
http://www.mysql.com/company/legal/mysqlclustersupport_FR.pd...
http://www.mysql.com/company/legal/mysqlclustersupport_FR.pd...
4 KudoZ points awarded for this answer.
Comment: "Merci FX. Je préfère cette formule, ainsi que celle de Julie (on aimerait souvent partager les points, éternelle discussion...)"
1 hr
Andrew Levine
United States
United States
Native in English
United States
Versatile, fast, reliable, ATA-certified
Native in: English 
Works in: French to English, English
considère(nt) le problème comme résolu
The IT staff considers the equipment in sufficiently working order, and the problem is considered to be solved.
Verb conjugation depending on what you decide on for the translation of the subject.
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Note added at 1 hr (2007-09-21 03:04:14 GMT)
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This suggestion is for the complete phrase "writes off the problem as fixed".
Verb conjugation depending on what you decide on for the translation of the subject.
--------------------------------------------------
Note added at 1 hr (2007-09-21 03:04:14 GMT)
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This suggestion is for the complete phrase "writes off the problem as fixed".
Note from asker:
| Merci Andrew. Mon problème est que j'utilise déjà "considère" pour "sees the problem as within"... |
3 hrs
estime que le problème n'en est pas un
C'est le véritable sens de la phrase, puisque la durée de la panne n'a pas dépassé 8 heures comme prévu dans le contrat. Je pense qu'il faut revoir la phrase entière parce qu'elle est un peu redondante.
7 hrs
juge le problème/l'incident résolu
une variante
7 hrs
Giuseppina Vecchia
Italy
Italy
Native in French
Italy
Quality-driven, keen eye for details
Native in: French (Variant: Belgian) 
, Italian
Works in: English to Italian, French to Italian, Spanish to Italian
enregistrer / archiver
As I understand it, here _to write off_ means that the case has been _filed away_ as solved etc...
I'm sorry to disagree with Chancel: the contract actually says that the systems _must_ be brought back online within 8 hours. Since it took less than 8 hours to solve the problem, it was filed away as solved according to SLA, that is _as fixed to agreed-upon standards_
I'm sorry to disagree with Chancel: the contract actually says that the systems _must_ be brought back online within 8 hours. Since it took less than 8 hours to solve the problem, it was filed away as solved according to SLA, that is _as fixed to agreed-upon standards_
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