Forums about proz.com » ProZ.com suggestions »
Currency problem
Thread poster: Harry Bornemann
Harry Bornemann
Harry Bornemann  Identity Verified
Mexico
Local time: 13:48
English to German
+ ...
Jun 5, 2005

Hi,

I would like to renew my membership and use up the 18.00 USD from my ProZ.com Wallet.

The recommended procedure is to fill up the Wallet and use it for paying (in my case 80 EUR + 4000 BrowniZ)

But ProZ.com requires me to pay in EUR.

So how can I pay for the renewal using my Wallet?
 
Brandis (X)
Brandis (X)
Local time: 20:48
English to German
+ ...
We all had agreed that €= USD sometime back Jun 5, 2005

Hello Harry,
If your wallet has USD 80, and since (to my understanding) we all had agreed to set € = USD in proz. community, your USD should yield equal number of Euro. I would understand that way. For example when I set my base conversion at the paypal to USD, and renew my membership in USD, as it represents a global offer at the proz.community I would be paying in USD and not Euro. At the paypal one can pay almost in any currency though. Otherway around, if my base conversion is Euro ... See more
Hello Harry,
If your wallet has USD 80, and since (to my understanding) we all had agreed to set € = USD in proz. community, your USD should yield equal number of Euro. I would understand that way. For example when I set my base conversion at the paypal to USD, and renew my membership in USD, as it represents a global offer at the proz.community I would be paying in USD and not Euro. At the paypal one can pay almost in any currency though. Otherway around, if my base conversion is Euro at the paypal and the renewal requires USd 80, I would be converting via paypal that amount of Euros and renew my membership. In case of Wallet it may be different. Rgds, Brandis ▲ Collapse
 
Harry Bornemann
Harry Bornemann  Identity Verified
Mexico
Local time: 13:48
English to German
+ ...
TOPIC STARTER
My actual suggestion: Convert the $ Wallet into € for members who are asked to pay in € Jun 5, 2005

Brandis wrote:
...In case of Wallet it may be different...

That's the point, the 18 USD in my Wallet seem to be stuck.
 
Ralf Lemster
Ralf Lemster  Identity Verified
Germany
Local time: 20:48
English to German
+ ...
Submit a Support Request Jun 5, 2005

Hi Harry,
I suggest you submit a Support Request (Billing and payments) to get in touch with Cathy Dotterer.

Best regards, Ralf
 
Harry Bornemann
Harry Bornemann  Identity Verified
Mexico
Local time: 13:48
English to German
+ ...
TOPIC STARTER
Done. Jun 5, 2005

Ralf Lemster wrote:
Hi Harry,
I suggest you submit a Support Request (Billing and payments) to get in touch with Cathy Dotterer.

Best regards, Ralf

Thanks Ralf, that's probably the best work-around.
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]
Lucia Leszinsky[Call to this topic]

You can also contact site staff by submitting a support request »

Currency problem






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »