Glossary entry

Russian term or phrase:

ведение клиентов

English translation:

customer relationship management

Added to glossary by Ekaterina Krotova
Mar 18, 2015 05:48
9 yrs ago
Russian term

Ведение клиентов

Russian to English Marketing Advertising / Public Relations
Полное предложение: "Российское digital-агентство, занимающееся ***ведением клиентов в интернете***".

Спасибо за ваши варианты!

Proposed translations

+6
6 mins
Selected

customer relationship management

CRM
Peer comment(s):

agree Igor Gritsouk : Sounds great and fully reflects the nature of such agency's activity
35 mins
agree Oleg Lozinskiy
1 hr
agree Donald Jacobson
1 hr
agree cyhul
2 hrs
agree David Knowles
3 hrs
agree Angela Greenfield
6 hrs
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "Thank you!"
+1
21 mins

Customer support

http://en.wikipedia.org/wiki/Customer_service

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Note added at 25 мин (2015-03-18 06:14:31 GMT)
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On-line support of customers / users ... etc.
Peer comment(s):

agree Nadezhda Golubeva
1 hr
Спасибо!
Something went wrong...
+1
3 hrs

Account management

Customer relationship is also possible as suggested by Sam, but I prefer this term.

http://en.wikipedia.org/wiki/Account_manager
Peer comment(s):

agree Angela Greenfield
3 hrs
Something went wrong...
18 hrs

customer management

Похоже, это просто "калька" с англоязычного "customer management" (см. https://www.google.com/webhp?sourceid=chrome-instant&ion=1&e...
Something went wrong...
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