| Pages in topic: < [1 2] | Poll: Have you ever treated a real client's message as spam? Thread poster: ProZ.com Staff
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Laureana Pavon 
Uruguay
Local time: 16:56
Member (2007)
English to Spanish
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MODERATOR
Nathalie White wrote:
... I did quite the same thing on Skype yesterday.
I blocked an outsourcer from contacting me again as I thought it was some kind of spam!
Yes!! This has happened to me too. All this junk e-mail, junk Skype requests... so much wasted time...
But in the end we've all got to live with it, as reverting to the pre-Internet days is completely out of the question
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It happened twice, with an Italian angency, unfortunately I emptied the spam folder and I lost their message and with a direct customer.
Since then, I always check the spam folder before pressing the Empty button.
None of the two messages included anythithing which could make think of spam.....
Have a nice evening!
Maria Luisa
| | | | John Cutler
Spain
Local time: 20:56
Spanish to English
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| Just recently | Nov 12, 2008 |
I was in contact recently with a new client whose emails always arrived with the name of the company prominently displayed. As soon as I agreed to work with them, someone from another department in the company sent me an email with just a personal name in the heading (I had not yet dealt with the person) and a nameless attachment.
Keeping in mind rule number one of receiving emails: if you don't know who it's from and you decide to open it anyway - you're looking for trouble, and i... See more I was in contact recently with a new client whose emails always arrived with the name of the company prominently displayed. As soon as I agreed to work with them, someone from another department in the company sent me an email with just a personal name in the heading (I had not yet dealt with the person) and a nameless attachment.
Keeping in mind rule number one of receiving emails: if you don't know who it's from and you decide to open it anyway - you're looking for trouble, and if after opening it, you still don't know who it's from, open any attachment at your own risk!
So, I sent it right to the spam box and didn't think anything more about it. The next day they wrote again (this time using the company name) and asked why I hadn't answered their email!
Moral of the story: if you're an agency with more than a couple of employees, make sure all emails include the company name in the header and a descriptive title in the subject box. ▲ Collapse
| | | | | Yep, but it wasn't me! | Nov 12, 2008 |
It was my spam filter. I check the folder daily, just in case. It was a good client too, as it turned out!
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psicutrinius
Spain
Local time: 20:56
Spanish to English
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| Spam filters... | Nov 12, 2008 |
Laureana Pavon wrote:
My spam filter has twice sent a client's e-mail directly to the spam folder: once because the subject was all caps and the other because the subject was in German (I don't know why but I get lots of spam in German...)
Needless to say I always check my spam folder carefully before performing any cleanup
Cheers!
Laureana
Exactly. In fact, the first time it sent... the originals for a 35.000 word job. I of course watch the spam folder quite often since, though (as Murphy's law dictates) it has never happened since
| | | | Mariam Osmann
Egypt
Local time: 21:56
Member (2007)
English to Arabic
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| Message's Subject | Nov 12, 2008 |
Spam filters do for non spam and sometimes don't and let them reside in my inbox till I remove them myself.
I don't open any message unless I get a clue about the content.
I don't get confused when it comes to lottery and Viagra spams.
Clients sometimes use very short non indicative subjects like "New job", "Offer" , "Collaboration" or "urgent" which are almost the same as the message subject of spams that I receive regularly.
I really don't know whether I missed an oppo... See more Spam filters do for non spam and sometimes don't and let them reside in my inbox till I remove them myself.
I don't open any message unless I get a clue about the content.
I don't get confused when it comes to lottery and Viagra spams.
Clients sometimes use very short non indicative subjects like "New job", "Offer" , "Collaboration" or "urgent" which are almost the same as the message subject of spams that I receive regularly.
I really don't know whether I missed an opportunity because I treated a message as spam.
I agree with John there should be a code for the title; like the one of the messages we receive from ProZ.com for example.
[Company name] Translation/Proofreading/Editing [Language pair]
This is the one I use when I outsource even it's not the first time to contact the translator.
This helps also when I need to order messages according to subject. ▲ Collapse
| | | | Parrot
Spain
Local time: 20:56
Spanish to English
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But I once had to send back a reply marked ++++ SPAM !!! ++++ by an over-zealous filter that was promptly uninstalled the following day.
| | | | | once in a while | Nov 13, 2008 |
it sends an email to SPAM. However, I always check my spam folder if there's anything new... you never know! But mostly it's stuff for penis enlargement, nigerian bank scams and prescription drugs.
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Ludmilla3
Local time: 05:56
English to Russian
One day my customer phoned me but I said to him that it was wrong number. It happened because it took a month after my quoting so I even forgot about it.
| | | | Oleg Osipov
Russian Federation
Local time: 22:56
English to Russian
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I consider spam any message which has no relevant info from outsources.
| | | | Miranda Joubioux (X)
Local time: 20:56
French to English
| Other - I have not, but my anti-spam has | Nov 13, 2008 |
In fact, on one occasion it wasn't even the anti-spam filter on my machine, but the anti-spam on my ISP's server.
I was asked to translate a letter a few years back, and I began it with
Dear...,
This was enough to trigger an anti-spam filter that my ISP had set up (in France). It was also a time when a lot of viruses came in emails with Dear...,
I discovered this because I know them well and they had to rethink their spam filters!
Natura... See more In fact, on one occasion it wasn't even the anti-spam filter on my machine, but the anti-spam on my ISP's server.
I was asked to translate a letter a few years back, and I began it with
Dear...,
This was enough to trigger an anti-spam filter that my ISP had set up (in France). It was also a time when a lot of viruses came in emails with Dear...,
I discovered this because I know them well and they had to rethink their spam filters!
Naturally, they applied rules for the majority of their customers (French) and I had to be the exception, didn't I?
That sort of thing doesn't happen now.
I now have my spam filter configured to mark messages as spam, but to send them to my inbox nonetheless.
It's too easy to miss something important in a Spam folder! ▲ Collapse
| | | | neilmac
Spain
Local time: 20:56
Spanish to English
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Personally, no -> but sometimes my mail server (yahoo) does it without my say-so.
That's why I never use Outlook, it is far too complex and presumptious IMO and does stuff without being configured/told to...
[Edited at 2008-11-13 12:14]
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paya2008
United States
Local time: 14:56
English to Hungarian
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| Unfortunately it happens quite often. | Nov 13, 2008 |
I deal with managing the spam-filtering for my company, (35 users, each day about 40'000 incoming mails, and only 1.5%-1.7% valid mail).
Our largest spam-supplier is the Republic of Korea. We also have some customers from there, their mails are getting blocked about once a month, and it's quite a hassle to find those ones.
| | | | Eman Sawan
Egypt
Local time: 21:56
English to Arabic
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| it happened accidentely | Dec 1, 2008 |
Once the work sent to me went to the spam while i was waiting infront of the inbox messages so i had to call the client who led me to go take a look in the spam ,where i found it ,and since then i'm checking both every time to be sure that i'm not missing something...
[Edited at 2008-12-01 19:54 GMT]
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