Poll: How many of your regular clients are direct clients?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Jul 20, 2022

This forum topic is for the discussion of the poll question "How many of your regular clients are direct clients?".

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Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 17:39
Member (2007)
English to Portuguese
+ ...
1-10% Jul 20, 2022

I have 10 regular customers: 9 translation agencies (4 of these are super regular meaning that I invoice them every month) and 1 direct client (a regional organization for whom I translate twice a year a lot of documents and reports for the plenary meetings). Then there are those who come back from time to time (the not so regulars) and the one-offs (some are agencies, others are direct clients)...

[Edited at 2022-07-21 06:45 GMT]

[Edited at 2022-07-21 07:33 GMT]


 
neilmac
neilmac
Spain
Local time: 18:39
Spanish to English
+ ...
Almost 100% Jul 21, 2022

I only occasionally work with one or two agencies nowadays. I don't think I've done anything for them myself in the past couple of years - lately when they approach me, I usually recommend them to a colleague with more availability.

However, don't ask me how I acquired my direct clients. Most of them came to me by word-of-mouth recommendations from satisfied customers. Before I got into translation full-time, I was a TEFL trainer, and made some contacts through my teaching activity,
... See more
I only occasionally work with one or two agencies nowadays. I don't think I've done anything for them myself in the past couple of years - lately when they approach me, I usually recommend them to a colleague with more availability.

However, don't ask me how I acquired my direct clients. Most of them came to me by word-of-mouth recommendations from satisfied customers. Before I got into translation full-time, I was a TEFL trainer, and made some contacts through my teaching activity, and it just sort of built up from there.
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Radovan Pletka
 
Robert Forstag
Robert Forstag  Identity Verified
United States
Local time: 12:39
Spanish to English
+ ...
None/Other Jul 21, 2022

The work I have received from direct clients has been either one-offs or very occasional.

So, while none of my direct-client work has been regular, I have gotten a certain percentage of work from direct clients.

This option was not among the choices offered.

[Edited at 2022-07-21 20:59 GMT]


 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 18:39
French to English
. Jul 21, 2022

I see I'm in a tiny minority with more than 50% of my clients being direct.
I expect if the question was about the proportion of earnings from direct clients it wouldn't be as much, in that most direct clients contact me only a couple of times a year, whereas agencies do give a steadier stream of work. But I have 11 direct clients and 7 agencies.
I'm amazed to see that the vast majority have answered that they work only with agencies!
While I do appreciate working with agenci
... See more
I see I'm in a tiny minority with more than 50% of my clients being direct.
I expect if the question was about the proportion of earnings from direct clients it wouldn't be as much, in that most direct clients contact me only a couple of times a year, whereas agencies do give a steadier stream of work. But I have 11 direct clients and 7 agencies.
I'm amazed to see that the vast majority have answered that they work only with agencies!
While I do appreciate working with agencies, it's so much more gratifying to work with direct clients. I get invites to their concerts, exhibitions and other events they organise, I usually get to chat a little about the job before doing it, so I know more about the point of the translation and as a result I can do a better job. Direct clients are more likely to ask questions, which keeps me on my toes. And they are less likely to quibble over the price.

[Edited at 2022-07-21 12:51 GMT]
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neilmac
Radovan Pletka
Chris Says Bye
 
Philippe Etienne
Philippe Etienne  Identity Verified
Spain
Local time: 18:39
Member
English to French
None, only agencies Jul 21, 2022

My experience with direct clients is limited to a drop in an ocean of projects from agencies.

Philippe


 
75% by volume Jul 21, 2022

Direct clients rule. Well, decent ones. You set the deadline, you set the price, they treat you like a professional. Love them.

Radovan Pletka
expressisverbis
Kay Denney
Robert Forstag
 
polyglot45
polyglot45
English to French
+ ...
All Jul 22, 2022

without exception. I have never worked for agencies and never will.
Direct clients usually become friends


 


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Poll: How many of your regular clients are direct clients?






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