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I need confirmation from Proz site staff on membership
Thread poster: Yuemin Chen
Yuemin Chen
Yuemin Chen
China
Local time: 17:28
Member (2013)
Chinese to English
+ ...
Aug 26, 2020

Hi,

I renewed my membership on Proz until March 2023 today. I received a text from my bank afterwards, which said that the membership fee was paid to Proz C. Can you please confirm that my membership is valid on Proz until March 2023, not on other companies or agencies? Look forward to your reply.
 
Tom in London
Tom in London
United Kingdom
Local time: 09:28
Member (2008)
Italian to English
Not a discussion topic Aug 26, 2020

Yuemin Chen wrote:

Hi,

I renewed my membership on Proz until March 2023 today. I received a text from my bank afterwards, which said that the membership fee was paid to Proz C. Can you please confirm that my membership is valid on Proz until March 2023, not on other companies or agencies? Look forward to your reply.


I don't think this is a topic for these forum discussions. I suggest you contact Proz directly.

Christel Zipfel
Maria Teresa Borges de Almeida
expressisverbis
Angie Garbarino
Jorge Payan
Philip Lees
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 09:28
Member (2007)
English to Portuguese
+ ...
@Yuemin Chen Aug 26, 2020

If you go to "Manage your ProZ.com membership"

you will see the following:

Membership information for XXXX

Membership type:
Professional (PLUS package) (benefits)
Renewal method:
Automatic Cancel auto-renewal
Next payment:
XXXX: $XXX.XX USD (includes any applicable taxes)
Payment method:
XXXX Edit payment method
Last payment:
XXXX: $XXX.XX USD (settled) Payment history

I suppose this (mo... See more
If you go to "Manage your ProZ.com membership"

you will see the following:

Membership information for XXXX

Membership type:
Professional (PLUS package) (benefits)
Renewal method:
Automatic Cancel auto-renewal
Next payment:
XXXX: $XXX.XX USD (includes any applicable taxes)
Payment method:
XXXX Edit payment method
Last payment:
XXXX: $XXX.XX USD (settled) Payment history

I suppose this (mostly "Payment history") will answer your question... ▲ Collapse
 
expressisverbis
expressisverbis
Portugal
Local time: 09:28
Member (2015)
English to Portuguese
+ ...
"Proz C" Aug 26, 2020

is likely to be "Proz.com".
Anyway, only you can know what you did when you renewed your membership.
Try to contact the staff here for help.
 
Tina Vonhof (X)
Tina Vonhof (X)
Canada
Local time: 03:28
Dutch to English
+ ...
Invoice Aug 26, 2020

I received an invoice. Ask for it by submitting a support ticket.
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 09:28
Member (2007)
English to Portuguese
+ ...
@Tina Aug 26, 2020

Tina Vonhof wrote:

I received an invoice. Ask for it by submitting a support ticket.


There's no need for a support ticket. All the invoices are in payment history...

Angie Garbarino
 
Yuemin Chen
Yuemin Chen
China
Local time: 17:28
Member (2013)
Chinese to English
+ ...
TOPIC STARTER
Reply from staff on Proz Aug 26, 2020

Quote,

“Dear Yuemin,

Thanks for your reply.

I can confirm that your membership will expire on March, 2023. You can check this here as well: https://www.proz.com/manage-membership

Please let me know if you have any further questions.

Kind regards,

Julieta Llamazares
ProZ.com Team”

David Lin
 


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I need confirmation from Proz site staff on membership






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